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No contact form, no ticket queue — just an email address for each kind of request, read by a person.

Last updated August 2026

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Reporting a result that looks wrong

If a result doesn't match what you know about a track, that's useful for us to hear about. Include as much of the following as you can:

  • The primary category, component indicators and confidence you were shown
  • The track's real origin, and how you know it
  • File format, and whether the audio was compressed or re-encoded

There's no need to attach the audio file itself unless we specifically ask for it.

Methodology questions

If you have a technical question about how detection works, the methodology page is the best starting point; email us if it doesn't answer what you're after.

Response times

This is a small, independently run site, so please allow a few working days for a reply. Privacy requests are handled in line with the timeframes set out in the privacy policy.